HEOPS Inc (HEOPS) is a Delaware based C-corporation, formed in 2004, and headquartered in Nashville, TN and is also a WBENC Certified Women’s Business Enterprise.

Client Profile: HEOPS Inc is a strategic partner to healthcare and payor organizations nationally as a strategist, regulatory advisor, consultant and is an innovator with strategic competencies in health policy, managed care, CMS match funding advisory services, contract compliance, vendor contract performance management, managed long term services, home and community based services and social determinants of health.

Projectized: HEOPS is operated as a projectized organization led by a Project Management Office (PMO) of PMI certified project management professionals (PMP®). The PMO ensures a coordinated project approach utilizing PMI standards and a tailored approach with a focus on cost, quality, contract compliance, satisfaction and realization of deliverables on all engagements.>/p>

Unique Capabilities: HEOPS operates the nation’s largest independent MLTSS, HCBS, SDOH provider network and achieves high satisfaction with Net Promoter Scores (NPS) of 98%-99% from in-network providers. HEOPS also operates a National Credentials Organization specializing in MLTSS, HCBS, SDOH and other in-home and out-of-home service providers that are non traditional in nature.

HEOPS has created a value based care and pay for performance program for in-home modifications, best practices with guidelines for home modification implementation, quality standards for Vacation Respite and has other programs and standards in development.

Workforce and Quality: HEOPS has achieved Great Place to Work® Certification and is focused on both workforce development and work quality. Via HEOPS subsidiary LIFE COORDINATED Inc, the organization has a achieved a Tennessee Center for Performance Excellence (TNCPE) Level 2 Quality Award , is pending TNCPE Level 3 Quality Award and has also applied for URAQ Case Management (CM) Certification.